Services & visit programs
Start with the care you need. Choose a appointment time or continue without one. Each page below says plainly what Ondoc does — and what happens at your pharmacy, lab, imaging center, or specialist's office instead.
Visits & primary care
- Primary care visitOngoing virtual primary care with your Ondoc care team — check-ups, everyday concerns, and continued prescriptions.Book a primary care visit
- Annual physical & preventive careYour yearly preventive visit completed online — history, risks, screening recommendations, and a written plan, with labs ordered to a facility near you.Start an annual physical
- Pick an appointment timeChoose from Ondoc's open visit times and finish booking in one step.See open times
- Online doctor visitSee a licensed clinician online today for an illness, new symptoms, or any general medical concern, with prescriptions sent to your pharmacy.Talk with a clinician
- Travel medicineA pre-trip consultation with the prescriptions your itinerary calls for sent to your pharmacy. Vaccines are administered in person at a travel clinic, pharmacy, or health department, not by Ondoc.Start a travel medicine visit
Common conditions
- UTI evaluation & treatmentA clinician reviews your symptoms and, sends antibiotics to your pharmacy.Start a UTI visit
- Mental health evaluationEvaluation and ongoing medication management for common anxiety and depression — not crisis or emergency care.Start a mental health visit
- Acne treatmentA clinician reviews your skin history and sends a prescription plan to your pharmacy.Start an acne visit
- Flu & cold treatmentSame-day evaluation for flu and cold symptoms, with an antiviral or supportive plan sent to your pharmacy.Start a flu visit
- Weight managementMedical weight-management evaluation, including GLP-1 medication review and prior-authorization support — medication is filled at your pharmacy.Start weight management
- Shingles treatmentA clinician reviews your rash and symptoms and sends an antiviral to your pharmacy; a rash near the eye is routed to in-person care instead.Start a shingles visit
- Pink eye treatmentA clinician reviews your eye symptoms and photos and treats based on what the pattern shows; most pink eye is viral and does not need antibiotic drops.Start a pink eye visit
- Tick bite evaluationA clinician reviews the bite, the timing, and your symptoms, then advises monitoring, testing, or treatment — antibiotics only if clinically indicated.Start a tick bite evaluation
Medication & refill care
- Prescription refillA clinician reviews your maintenance medication and faxes an authorization to your pharmacy. Non-controlled medications only.Request a refill
- Pharmacy submissionYour pharmacy can fax the request, or anyone can submit the same details online for clinician review.Submit pharmacy details
- Medications A–ZLook up a medication to see how Ondoc handles refills and what a clinician needs before authorizing it.Find your medication
Documents & evaluations
- Doctor's noteA clinician evaluates your situation and issues a signed note. A note is never guaranteed in advance.Get a doctor's note
- ESA letter evaluationA licensed clinician evaluates whether an emotional support animal letter is clinically supported. The evaluation is what you pay for, not a guaranteed letter.Start an ESA evaluation
- DOT physical supportCondition workups, sleep-apnea screening, and the forms a certified examiner needs — the DOT exam itself is done in person by a certified medical examiner.Start DOT paperwork prep
- Physical exam formA telehealth physical examination; the clinician completes and signs the Ondoc physical exam form once the evaluation supports it. Ondoc does not perform drug screening, hearing or vision testing, or in-person occupational examinations.Start a physical form visit
Labs, imaging & orders
- Lab ordersA clinician reviews your request and sends a lab order to a collection site — Ondoc does not draw blood.Request a lab order
- Imaging ordersA clinician reviews your request and sends an imaging order to an imaging center — the scan is performed there, not by Ondoc.Request an imaging order
- Iron infusion orderA clinician reviews your iron studies and orders IV iron at an outpatient infusion center — the infusion is administered there, not by Ondoc.Request an iron infusion order
Referrals & clearance
- Specialist referralA clinician reviews your case and sends a referral to the specialist's office and your insurer — Ondoc does not provide the specialty care itself.Request a referral
- Specialist referral evaluationA clinician reviews your case and issues the referral — the specialist care itself happens at that specialist's practice, not at Ondoc.Request a referral
- School & sports physicalA telehealth sports-physical evaluation; the clinician signs your clearance form when that form's requirements can be satisfied remotely.Start a sports physical
- Pre-surgical clearanceHistory and physical, lab and EKG orders, and the clearance paperwork faxed to your surgical facility.Start pre-surgical clearance
Women's & men's health
- Birth controlA clinician reviews your history and sends a contraception prescription to your pharmacy.Start a birth control visit
- Yeast infection treatmentA clinician reviews your symptoms and sends antifungal treatment such as fluconazole to your pharmacy, usually the same day.Start a yeast infection visit
- HIV PrEPA clinician evaluates you and sends a PrEP prescription to your pharmacy — with lab monitoring at a collection site near you and ongoing follow-ups.Start a PrEP visit
- STI testingA clinician sends an STI panel order to a collection site and reviews the results with you — samples are collected there.Start STI testing
- ED treatmentA clinician reviews your history and sends a prescription to your pharmacy.Start an ED visit
- Emergency contraceptionA clinician reviews your timing and history and prescribes ulipristal (ella) based on that review. Levonorgestrel is available over the counter without Ondoc.Start an emergency contraception visit
- Bacterial vaginosis treatmentA clinician reviews your symptoms and sends treatment such as metronidazole to your pharmacy, or orders testing if the diagnosis is uncertain.Start a BV visit
- Hair loss treatmentA clinician reviews your pattern of hair loss and sends finasteride or minoxidil to your pharmacy.Start a hair loss visit
All visit programs
Every supported care program, including more specific services.
- Weight loss programGLP-1 evaluation, labs, ongoing management
- Acne treatment planTopical + oral therapy review
- Hair loss consultationFinasteride / minoxidil evaluation
- Erectile dysfunction (ED) visitSildenafil / tadalafil evaluation
- Low testosterone / TRT evaluationBlood testing and referral to appropriate specialist
- Birth control consultChoose & start a contraceptive
- Menopause / HRT consultationHormone therapy evaluation
- Annual wellness examPreventive visit + screening labs
- Pre-travel consultationMalaria and traveler's diarrhea Rx; vaccines given in person elsewhere
- Pre-employment evaluationTelehealth exam and documentation; no drug screen, TB testing, sensory/fit testing, or specimen collection
- Pre-surgical clearanceH&P, labs, EKG, anesthesia clearance
- DOT / commercial driver physicalOnline prep and clinical review before your in-person DOT exam
- School / sports physicalTelehealth evaluation; the clinician completes the clearance form when that form's requirements can be satisfied remotely.
- Food allergy testingIgE panel + clinical interpretation
- Respiratory allergy testingEnvironmental IgE panel
- Vitamin / micronutrient panelD, B12, iron, magnesium
- STI screeningFull confidential panel
- HIV PrEP consultationPrevention evaluation, prescription, ongoing monitoring
- HIV PEP visitCare after a possible HIV exposure
- DoxyPEP visitDoxycycline post-exposure STI prevention
- Smoking cessation programVarenicline / NRT support
- Alcohol use disorder treatmentNaltrexone, acamprosate, Sinclair Method
- Sleep apnea evaluationHome sleep study referral
- ADHD evaluationNon-stimulant evaluation and treatment plan (Qelbree, atomoxetine)
- Anxiety / depression visitSSRI/SNRI management
- Therapy / counseling referralRefer to licensed therapist
- UTI quick visitSame-day evaluation and treatment
- Sinus infection visitSame-day evaluation and treatment
- Cold / flu / COVID visitSame-day evaluation and treatment
- Rash / skin concern visitDermatology triage
- Low iron (ferritin) visitFerritin/iron panel review + repletion plan
- Iron infusion orderIV iron referral to infusion center
- Dental infection visitAntibiotics + dental referral
- Online urgent careSame-day virtual visit for acute issues
- Adult sick visitSame-day evaluation for fever, cough, body aches
- Sick child visitSame-day pediatric evaluation booked by a parent or guardian
- General illness visitTalk to a clinician about new symptoms today
- General consultationOpen-ended visit for any health concern
- Allergy consultationSeasonal, food, and drug allergy evaluation
- Inhaler refill / evaluationAlbuterol, ICS, and combo inhaler review
- Asthma management visitInhaler tune-up + action plan
- COPD management visitInhaler review + exacerbation plan
- Bronchitis visitSame-day cough/chest evaluation
- Pneumonia evaluationDiagnosis, imaging referral, antibiotics
- Upper respiratory infection visitSame-day cold/flu-like illness evaluation
- Ear infection visitSame-day otitis evaluation and treatment
- Eye infection / pink eye visitSame-day conjunctivitis evaluation
- Stye treatmentLid hygiene + antibiotic plan
- Skin infection visitCellulitis, abscess, impetigo evaluation
- Allergic reaction visitHives, swelling, rash same-day evaluation
- Stomach flu / gastroenteritis visitHydration plan + anti-nausea Rx
- Abdominal pain visitSame-day evaluation and work-up
- Acid reflux / heartburn visitPPI / H2 blocker management
- IBS management visitDiet, symptom, and Rx review
- Frequent urination visitWork-up for overactive bladder, UTI, diabetes
- Bladder pain / interstitial cystitis visitPelvic pain + urinary urgency evaluation
- Irregular menstruation visitCycle work-up + hormone evaluation
- Fertility evaluationFertility history review, testing when useful, results + referral
- Period delay visitDelay a period for travel, an event, or a planned date
- Sleep problems visitInsomnia + sleep hygiene + Rx review
- Arthritis / joint pain visitPain plan, imaging, rheumatology triage
- Gout visitFlare treatment + uric acid management
- Thyroid evaluationTSH, free T4, antibody panel + treatment plan
- Hypothyroidism managementLevothyroxine titration + monitoring
- Hashimoto's thyroiditis visitAntibody-positive thyroid management
- Hemorrhoid treatment visitSymptom relief, topical Rx, and GI referral when needed
- Physical therapy referralEvaluation + referral to an in-network PT clinic
- Looking for a new primary care providerEstablish care online with a licensed PCP — same-week visits
- Strep throat visitRapid strep guidance + antibiotic Rx
- Chlamydia treatment visitConfidential testing + antibiotic Rx
- Gonorrhea treatment visitConfidential testing + treatment plan
- Trichomoniasis treatment visitSame-day Rx for trich + partner guidance
- Ureaplasma / Mycoplasma visitTargeted antibiotics for ureaplasma and M. genitalium
- Genital herpes visitAntiviral Rx for outbreaks and suppression
- Shingles treatment visitSame-day antiviral Rx — start within 72 hours
- Lyme disease evaluationTick-bite evaluation; antibiotics only if clinically indicated
- H. pylori treatment visitTriple-therapy Rx + test-of-cure plan
- Low blood sugar (hypoglycemia) visitWork-up for recurrent lows + treatment plan
- Autoimmune testing visitANA, RF, anti-CCP, celiac panel + provider review
- Waiting to see a PCP? Bridge visitOn a waitlist for an in-person PCP — we cover refills, labs, and referrals in the meantime
- Wart treatment visitPrescription-strength topicals (salicylic acid, imiquimod, podofilox), cryotherapy referral, and plantar/genital wart evaluation
- Cyclosporiasis treatment visitProlonged watery diarrhea after fresh produce (berries, cilantro, basil) — stool testing + Bactrim (TMP-SMX)
- Flu treatment visit (Tamiflu)Sudden fever, chills, body aches, cough — antivirals work best within 48 hours; oseltamivir (Tamiflu) or Xofluza
- Cold / upper respiratory infection visitCough, congestion, sore throat — strep, flu, COVID, and RSV ruled out; prescriptions only when they help
- Painful urination (dysuria) visitBurning when you pee — UTI, STI, yeast, or prostatitis; urinalysis, STI NAAT, and same-day antibiotics or antifungals