Online prescription refill — no runaround.
Tell us the medication and your pharmacy. A licensed provider reviews and faxes the authorization directly — no matter who originally prescribed it.
Commercial insurance or $50 self-pay for the refill · medication priced separately
Choose a time or continue without one
No account, and nothing personal — three answers and you'll see what Ondoc can do, whether your plan applies, and the next opening.
Type it however you'd say it — or browse the list.
Ready to get care? Answer the three questions above to start.
Popular medications to refill
Refill at your pharmacy
Common refill situations
Away at school and need a refill from home? See student health options.
Request a prescription refill online
A licensed clinician reviews your routine, non-controlled medication and sends the authorization to your pharmacy — even if someone else prescribed it.
How it works
- Tell us the medication and your pharmacy — one field, no chart upload needed.
- Add when it was last filled and who prescribed it originally if you know. Both are optional.
- A licensed clinician reviews the request.
- The authorization goes to the pharmacy you named and you get an update the same day in most cases.
Insurance & cost
Use commercial insurance where it is supported, or self-pay at a flat $50 per approved request. Select insurance or self-pay in care discovery to see Ondoc's current payer status before entering personal information. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Medicaid is not accepted as insurance.
Good to know
- Ondoc has no general controlled-medication refill pathway.
- Medicaid is not accepted as insurance. Those visits can still continue as self-pay.
Need a refill? Request one online.
A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Under 24-hour turnaround.
If this is how you'd describe it
“My prescription ran out,” “I need my medication refilled,” “my pharmacy says there are no refills left,” and “I ran out of my blood pressure pills” all describe the same task: a refill request for a medication you already take. You can type the medication name and Ondoc carries it into the request for you.
A refill is a request, not an appointment — there is no time slot to pick. A licensed clinician reviews it and, when appropriate, sends the prescription to your pharmacy. Insurance and self-pay both work.
- “I ran out of my lisinopril” — what do I do?
- Start a refill request and name the medication. Ondoc reviews refill requests for eligible non-controlled medications and sends the prescription to your pharmacy when a clinician judges it appropriate. Typing a medication name does not approve a refill, and some medications require a visit or recent labs first.
- “My prescription ran out and I can't reach my doctor”
- That is exactly what this pathway is for. Ondoc does not need to be your usual clinic. You will be asked what you take, the strength, and which pharmacy you use.
- “Can I refill my Adderall or my pain medication?”
- Ondoc has no general controlled-medication refill pathway. The approved programs are Qsymia nationwide, plus compounded testosterone and compounded phentermine for patients located in Texas.
- “My pharmacy says no refills left”
- The pharmacy is telling you the prescription has no remaining authorizations, which is a clinician decision, not a pharmacy one. A refill request puts that decision in front of a licensed clinician.
Need ongoing care?
Primary Care Membership — $25/month
Includes 2 eligible clinical visits each membership month, then $10 per additional eligible visit. Medication cost is billed by your pharmacy, not Ondoc. Membership is optional — commercial insurance and one-time self-pay stay available.