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Going on vacation? Get an early refill or vacation override.

Most insurance plans allow an early refill — a "vacation override" — when you'll be away from your pharmacy on the date your next refill is due. The hold-up is usually getting your prescriber to send the authorization in time. We handle that part the same business day so your trip isn't built around a pharmacy run.

How Ondoc helps

  • Tell us the medication, your travel dates, and the pharmacy filling it.
  • A licensed provider reviews and faxes a vacation override request directly to your pharmacy.
  • If your plan needs prior auth language, we include it so the pharmacist can submit on your behalf.
  • Works for routine, non-controlled maintenance medications.

Need a refill? Skip the visit.

We fax your pharmacy directly — no appointment, regardless of the doctor who originally prescribed it. Under 24-hour turnaround.

Request a refill

Frequently asked

How early can I refill before vacation?
Most commercial plans allow a vacation override up to 7–14 days early; some Medicare Part D plans allow up to 30 days. Your pharmacist usually submits the override at the counter once the prescriber's authorization is on file — which is what we send.
Do I need to prove I'm traveling?
Usually no documentation is required for the override request itself. Some insurers ask for travel dates; we include those in the fax so the pharmacy has everything it needs.
Can you authorize a 90-day supply instead?
Often yes — for stable maintenance medications, a 90-day fill is a clean alternative to a vacation override. Note your trip length when you submit and we'll request whichever fits your plan.
What about controlled substances like ADHD medication?
Vacation overrides for controlled substances are limited by federal and state law. Many states do allow an early fill within a few days of the trip; rules vary. Submit a request and we'll tell you what's possible in your state.

Other common refill situations

Lost prescription
I lost my pill bottle / left it at home / luggage lost — I need a refill fast.
Out of refills
My pharmacy says 'no refills remaining' and my doctor won't return calls.
Doctor won't refill
My doctor isn't responding, retired, demanded an office visit just to refill, or fired me as a patient.
Moved states — need a refill
I just moved to a new state, haven't picked a new doctor yet, but my refills are running out.