How early can I refill before vacation?

Most commercial plans allow a vacation override up to 7–14 days early; some Medicare Part D plans allow up to 30 days. Your pharmacist usually submits the override at the counter once the prescriber's authorization is on file — which is what we send.

Do I need to prove I'm traveling?

Usually no documentation is required for the override request itself. Some insurers ask for travel dates; we include those in the fax so the pharmacy has everything it needs.

Can you authorize a 90-day supply instead?

Often yes — for stable maintenance medications, a 90-day fill is a clean alternative to a vacation override. Note your trip length when you submit and the provider will decide which fits.

What about controlled substances like ADHD medication?

Ondoc reviews refill requests for eligible non-controlled medications and has no general controlled-medication refill pathway. Ask the prescriber who manages that medication about an early fill.

Going on vacation? Get an early refill or vacation override.

Most insurance plans allow an early refill — a "vacation override" — when you'll be away from your pharmacy on the date your next refill is due. The hold-up is usually getting your prescriber to send the authorization in time. Request it online and a licensed provider reviews it, so your trip isn't built around chasing your doctor's office.

Insurance or $50 self-pay. A licensed provider reviews every request; a refill is sent only if it's clinically appropriate. Reviewed by Ondoc's licensed clinicians, including Dr. Ikechukwu Ogbu, MD.

Choose a time or continue without one

Tell us what you need.

Vacation override / early refill

Insurance or self-pay?

How Ondoc helps

Tell us the medication, your travel dates, and the pharmacy filling it.
A licensed provider reviews it and, if appropriate, faxes the authorization to your pharmacy.
If your plan needs prior auth language, we include it so the pharmacist can submit on your behalf.
Works for routine, non-controlled maintenance medications.

Need a refill? Request one online.

A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Check current appointment times and request updates for timing.

Request a refill

Frequently asked

How early can I refill before vacation?: Most commercial plans allow a vacation override up to 7–14 days early; some Medicare Part D plans allow up to 30 days. Your pharmacist usually submits the override at the counter once the prescriber's authorization is on file — which is what we send.
Do I need to prove I'm traveling?: Usually no documentation is required for the override request itself. Some insurers ask for travel dates; we include those in the fax so the pharmacy has everything it needs.
Can you authorize a 90-day supply instead?: Often yes — for stable maintenance medications, a 90-day fill is a clean alternative to a vacation override. Note your trip length when you submit and the provider will decide which fits.
What about controlled substances like ADHD medication?: Ondoc reviews refill requests for eligible non-controlled medications and has no general controlled-medication refill pathway. Ask the prescriber who manages that medication about an early fill.

Other common refill situations

Lost prescription

I lost my pill bottle / left it at home / luggage lost — I need a refill fast.

Out of refills

My pharmacy says 'no refills remaining' and my doctor won't return calls.

Doctor won't refill

My doctor isn't responding, retired, demanded an office visit just to refill, or fired me as a patient.

Moved states — need a refill

I just moved to a new state, haven't picked a new doctor yet, but my refills are running out.