Self-pay or major commercial insurance — you choose.
Choose self-pay or major commercial insurance during discovery. Ondoc shows its current payer status before patient details, then confirms member-specific eligibility, active status, and benefits. Medicare and Medicaid are not accepted.
Same-day prescriber review instead of waiting weeks for an appointment. Your prescription faxes to any pharmacy (CVS, Walgreens, Walmart, Costco, your local independent) and the medication is filled on your normal pharmacy benefit at your usual copay.
If your plan turns out to be inactive or out of network, we send an optional self-pay link — a flat $50 per approved request — and you decide whether to continue. Nothing is charged before you choose.
Pick your plan below for its current Ondoc status, plan-specific instructions, and common directory failure modes. Member-specific eligibility and benefits are verified by our insurance verification team.
What you can start with a commercial plan
Choose your plan in the intake form, or pick self-pay instead. Medicare and Medicaid are not accepted as insurance — those visits can still continue as self-pay.
- Primary care visitOngoing virtual primary care with your Ondoc care team — check-ups, everyday concerns, and continued prescriptions.Book a primary care visit
- Prescription refillA clinician reviews your maintenance medication and faxes an authorization to your pharmacy. Non-controlled medications only.Request a refill
- Annual physical & preventive careYour yearly preventive visit completed online — history, risks, screening recommendations, and a written plan, with labs ordered to a facility near you.Start an annual physical
- Doctor's noteA clinician evaluates your situation and issues a signed note. A note is never guaranteed in advance.Get a doctor's note
- Lab ordersA clinician reviews your request and sends a lab order to a collection site — Ondoc does not draw blood.Request a lab order
- Specialist referralA clinician reviews your case and sends a referral to the specialist's office and your insurer — Ondoc does not provide the specialty care itself.Request a referral
Can I use Ondoc with my plan?
Ondoc works with many commercial plans and always offers self-pay instead, so you can start care today.
How it works
- Confirm your state, then search your plan or choose self-pay.
- Choose an appointment time or continue without one.
- Enter your insurance details when you intentionally continue into care.
- Select insurance during discovery to see current payer status. If the plan does not apply, self-pay remains available and nothing is charged until you choose.
Insurance & cost
Use commercial insurance where it is supported, or self-pay at a flat $50 per approved request. Select insurance or self-pay in care discovery to see Ondoc's current payer status before entering personal information. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Medicare and Medicaid are not accepted as insurance.
Good to know
- Medicare and Medicaid are not accepted as insurance. Those visits can still continue as self-pay.
Plan-specific instructions
Aetna
Cigna
UnitedHealthcare- UnitedHealthcare UMR
- UnitedHealthcare Oxford
- UnitedHealthOne
- Humana
- Kaiser Permanente
- Anthem
- Anthem Blue Cross
Anthem Blue Cross Blue Shield- Medicare
- Medicaid
- Tricare
- Molina Healthcare
- Ambetter
- GEHA
- GeoBlue
- Surest Health Plans
- All Savers Insurance
- Harvard Pilgrim Health Care
- Health Alliance
- HAP (Health Alliance Plan)
- Curative
- Empire Plan
- NALC Health Benefit Plan
- OneNet PPO
- CBA Blue
- National Congress of Employers
- Caterpillar
- American Republic Insurance Company
- GWH-Cigna (formerly Great West Healthcare)
Blue Cross Blue Shield- Blue Cross Blue Shield Federal Employee Program
- Blue Cross Blue Shield of Alabama
- Arkansas Blue Cross Blue Shield
- Blue Cross Blue Shield of Arizona
- Blue Shield of California
- Highmark Blue Cross Blue Shield of Delaware
- Florida Blue: Blue Cross Blue Shield of Florida
- Blue Cross Blue Shield of Georgia
- Blue Cross of Idaho
- Blue Cross Blue Shield of Illinois
- Blue Cross Blue Shield of Kansas
- Blue Cross Blue Shield of Kansas City
- Blue Cross Blue Shield of Louisiana
- CareFirst Blue Cross Blue Shield (Health)
- Blue Cross Blue Shield of Massachusetts
- Blue Cross Blue Shield of Michigan
- Blue Cross Blue Shield of Minnesota
- Blue Cross Blue Shield of Mississippi
- Blue Cross Blue Shield of Montana
- Blue Cross Blue Shield of Nebraska
- Horizon Blue Cross Blue Shield of New Jersey
- Horizon Blue Cross Blue Shield of New Jersey For Novartis
- Blue Cross Blue Shield of New Mexico
- Highmark Blue Cross Blue Shield of Western New York
- Excellus Blue Cross Blue Shield
- Empire Blue Cross Blue Shield (Health)
- Blue Shield of Northeastern New York
- Blue Cross Blue Shield of North Carolina
- Blue Cross Blue Shield of North Dakota
- Blue Cross Blue Shield of Oklahoma
- Capital Blue Cross
- Highmark Blue Shield
- Highmark Blue Cross Blue Shield
- Independence Blue Cross
- Blue Cross of Northeastern Pennsylvania
- Triple-S Salud: Blue Cross Blue Shield of Puerto Rico
- Blue Cross Blue Shield of Rhode Island
- Blue Choice Health Plan
- Blue Cross Blue Shield of South Carolina
- Blue Cross Blue Shield of Tennessee
- Blue Cross Blue Shield of Texas
- Texas Health Aetna
- Regence Blue Cross Blue Shield
- Regence Blue Shield of Washington
- Premera Blue Cross
- Uniform Medical Plan
- Highmark BlueCross BlueShield of West Virginia
- Blue Cross Blue Shield of Vermont
- Wellmark Blue Cross Blue Shield
- Blue Cross Blue Shield of Wyoming
- Wellcare
- Superior HealthPlan
- UnitedHealthcare Student Resources
- Medicare Texas
- Allegiance Benefit Plan Management
- Allied Benefit Systems
- Auxiant
- Freedom Health
- NYCE IPA
- Priority Health
- Baylor Scott and White Health Plan
- Centene / Ambetter