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Using Highmark DE for an online visit with Ondoc

Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted.

How insurance is handled

    Find your BCBS plan's member services on the back of your card or at bcbs.com

    Choose a time or continue without one

    Tell us what you need.

    Type it however you'd say it — or browse the list.

    Insurance or self-pay?

    Online care with Highmark DE is available across Delaware. Online doctor in Delaware · Prescription refills in Delaware · Doctor's note in Delaware

    Care with Highmark DE, with open times

    Highmark DE & Ondoc — common questions

    Does Ondoc accept Highmark Blue Cross Blue Shield of Delaware?

    Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted. You may submit your Highmark DE details with your request; coverage is verified during review, and you are not charged automatically if the plan cannot be used.

    What happens if Highmark DE turns out to be inactive or out of network?

    You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.

    Can't find a Highmark DE provider on the portal?

    You're not alone — narrow networks, ghost listings, and months-long waitlists are routine. Common Highmark DE member problems:

    Also see our guide to ghost networks.

    Care you can start with this plan

    Select your plan in the intake form, or choose self-pay instead.

    Other plans

    For how Ondoc verifies coverage, what happens when a plan isn't supported, and the self-pay option, see insurance & coverage at Ondoc.

    See the full list of insurance plans, pharmacies, and platforms behind every visit on our partners page.