Using Kaiser for an online visit with Ondoc

Ondoc accepts Medicare, self-pay, and major commercial insurance. Medicaid is not accepted.

Kaiser Permanente operates a closed network — most Kaiser care must be received within Kaiser facilities. Select Kaiser during discovery to see the current status; member-specific applicability is verified by our insurance verification team.

How insurance is handled
  1. Select Kaiser during discovery to see Ondoc's current payer status.
  2. Choose an appointment time or continue without one.
  3. Enter your insurance details when you intentionally continue into care.
  4. Our insurance verification team verifies member-specific eligibility, active status, and benefits.

Kaiser Member Services: 1-800-464-4000 · kp.org

Choose a time or continue without one

No account, and nothing personal — three answers and you'll see what Ondoc can do, whether your plan applies, and the next opening.

Type it however you'd say it — or browse the list.

Insurance or self-pay?

Ready to get care? Answer the three questions above to start.

Kaiser & Ondoc — common questions

Does Ondoc accept Kaiser Permanente?

Ondoc accepts Medicare, self-pay, and major commercial insurance. Medicaid is not accepted. Select Kaiser during discovery to see the current payer status. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.

How is my Kaiser eligibility and network status checked?

Select Kaiser during discovery to see Ondoc's current payer status. Our team confirms member-specific eligibility, active status, and benefits before insurance billing.

What happens if Kaiser turns out to be inactive or out of network?

You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.

Dr. Ikechukwu Ogbu, MD — Medical Director
Dr. Ikechukwu Ogbu, MD

Board-Certified · Internal Medicine · Medical Director

4.9(2,612+ verified patient reviews)

All 50 states + DC·Video visit

In-network: Aetna, BCBS, UnitedHealthcare +18 more plans

Board-certified Highly rated Loyal patients Popular

Next available

Open the full schedule below to find a time.

Can't find a Kaiser provider on the portal?

You're not alone — narrow networks, ghost listings, and months-long waitlists are routine. Common Kaiser member problems:

Also see our guide to ghost networks.

Kaiser care by state

Top-5 metros per state. Current payer status appears during discovery; member-specific eligibility, active status, and benefits are verified by our insurance verification team.

What does Kaiser cover? — by condition & state

Formulary tiers, prior-authorization rules, and state mandates for common conditions.

  • Type 2 diabetes

    GLP-1 receptor agonists, SGLT2 inhibitors, metformin

  • Weight management (GLP-1)

    GLP-1 agonists for obesity

  • Hypertension

    ACE inhibitors, ARBs, thiazides, CCBs

  • High cholesterol

    Statins, PCSK9 inhibitors, ezetimibe

  • Hypothyroidism

    Levothyroxine

  • Asthma

    ICS, LABA, biologics

  • COPD

    LAMA/LABA combinations

  • Depression

    SSRIs, SNRIs, atypical antidepressants

  • Anxiety

    SSRIs, SNRIs, buspirone

  • ADHD

    Non-stimulants

  • Erectile dysfunction

    PDE5 inhibitors

  • Birth control

    Combined oral contraceptives, progestin-only, rings, patches

Care you can start with this plan

Select your plan in the intake form, or choose self-pay instead.

Other plans

For how Ondoc verifies coverage, what happens when a plan isn't supported, and the self-pay option, see insurance & coverage at Ondoc.

See the full list of insurance plans, pharmacies, and platforms behind every visit on our partners page.