Eligibility & network status verified during intake. If not in-network, you only pay $50 — never a surprise bill.
Ondoc's clinician panel includes Aetna in-network prescribers in every state we cover. We verify your Aetna eligibility and network status during intake — before your card is charged.
Aetna's formulary tiers most generic refills at $0–$15 copay. If your medication needs a prior authorization, our clinician submits it on your behalf.
Aetna requires prior authorization for GLP-1s, brand-name stimulants, and some specialty drugs. We handle the PA paperwork and fax it directly to Aetna.
Aetna Member Services: 1-800-872-3862 · aetna.com/member
Board-Certified · Internal Medicine · Medical Director
All 50 states + DC·Video visit
In-network: Aetna, BCBS, UnitedHealthcare +18 more plans
You're not alone — narrow networks, ghost listings, and months-long waitlists are routine. Common Aetna member problems:
Also see our guide to ghost networks.
Top-5 metros per state. Eligibility verified during intake — billed to Aetna or $50 self-pay if not in-network.
Formulary tiers, prior-authorization rules, and state mandates for common conditions.
GLP-1 receptor agonists, SGLT2 inhibitors, metformin
GLP-1 agonists for obesity
ACE inhibitors, ARBs, thiazides, CCBs
Statins, PCSK9 inhibitors, ezetimibe
Levothyroxine
ICS, LABA, biologics
LAMA/LABA combinations
SSRIs, SNRIs, atypical antidepressants
SSRIs, SNRIs, buspirone
Stimulants and non-stimulants
PDE5 inhibitors
Combined oral contraceptives, progestin-only, rings, patches
See the full list of insurance plans, pharmacies, and platforms behind every visit on our partners page.