Ondocndoc

Using GWH-Cigna for an online visit with Ondoc

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted.

Select Cigna during discovery to see Ondoc's current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.

How insurance is handled
  1. Select GWH-Cigna during discovery to see Ondoc's current payer status.
  2. Choose an appointment time or continue without one.
  3. Enter your insurance details when you intentionally continue into care.
  4. Our insurance verification team verifies member-specific eligibility, active status, and benefits.
Refills & prior authorization

Cigna's Performance Formulary covers most generics at the lowest tier. We check coverage as part of the review before approving your refill.

Cigna requires PA for many GLP-1s, ADHD stimulants, and biologics. We submit electronic PAs through CoverMyMeds to speed approval.

Cigna Customer Service: 1-800-244-6224 · myCigna.com

Choose a time or continue without one

No account, and nothing personal — three answers and you'll see what Ondoc can do, whether your plan applies, and the next opening.

Type it however you'd say it — or browse the list.

Insurance or self-pay?

Ready to get care? Answer the three questions above to start.

Care with GWH-Cigna, with open times

GWH-Cigna & Ondoc — common questions

Does Ondoc accept GWH-Cigna (formerly Great West Healthcare)?

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted. Select GWH-Cigna during discovery to see the current payer status. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.

How is my GWH-Cigna eligibility and network status checked?

Select GWH-Cigna during discovery to see Ondoc's current payer status. Our team confirms member-specific eligibility, active status, and benefits before insurance billing.

What happens if GWH-Cigna turns out to be inactive or out of network?

You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.

Dr. Ikechukwu Ogbu, MD — Medical Director
Dr. Ikechukwu Ogbu, MD

Board-Certified · Internal Medicine · Medical Director

4.9(2,612+ verified patient reviews)

All 50 states + DC·Video visit

In-network: Aetna, BCBS, UnitedHealthcare +18 more plans

Board-certified Highly rated Loyal patients Popular

Next available

Open the full schedule below to find a time.

Can't find a GWH-Cigna provider on the portal?

You're not alone — narrow networks, ghost listings, and months-long waitlists are routine. Common GWH-Cigna member problems:

Also see our guide to ghost networks.

Care you can start with this plan

Select your plan in the intake form, or choose self-pay instead.

Other plans

For how Ondoc verifies coverage, what happens when a plan isn't supported, and the self-pay option, see insurance & coverage at Ondoc.

See the full list of insurance plans, pharmacies, and platforms behind every visit on our partners page.