UTI · Urinary tract infection · Antibiotics · GWH-Cigna (formerly Great West Healthcare)

UTI treatment with GWH-Cigna

If you carry GWH-Cigna, your telehealth UTI visit is usually covered the same as an in-person urgent-care visit. The antibiotic, when prescribed, runs through your pharmacy benefit.

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted.

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UTI treatment
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Medically reviewed by Dr. Ikechukwu Ogbu, MD
MD · Board-Certified, Internal Medicine · Last reviewed

How GWH-Cigna (formerly Great West Healthcare) works with uti treatment

  • Select GWH-Cigna or self-pay before choosing how to continue
  • eRx sent to your pharmacy — billed under your GWH-Cigna drug benefit
  • Follow-up available if symptoms don't resolve
  • $50 self-pay is available for the Ondoc visit

FAQs for GWH-Cigna (formerly Great West Healthcare) members

Does GWH-Cigna cover telehealth UTI visits?

Most GWH-Cigna plans cover acute-care telehealth visits at parity with in-person urgent care. Select insurance during discovery to see Ondoc’s current payer status. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.

Will the antibiotic be covered under GWH-Cigna?

First-line UTI antibiotics (nitrofurantoin, TMP-SMX, fosfomycin) are on virtually every GWH-Cigna formulary — typically Tier 1 generics.

What if insurance does not apply?

Self-pay is available for the Ondoc visit, and you choose whether to continue before any payment.