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Ondoc is in network with HAP

Ondoc is in network with HAP and accepts it for online visits.

Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted.

How insurance is handled

    Check your plan's member portal or call the member services number listed by your plan.

    Choose a time or continue without one

    Tell us what you need.

    Type it however you'd say it — or browse the list.

    Insurance or self-pay?

    Care with HAP, with open times

    HAP & Ondoc — common questions

    Does Ondoc accept HAP (Health Alliance Plan)?

    Yes — Ondoc is in network with HAP and accepts it for online visits. Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted.

    Is Ondoc in network with HAP?

    Yes. Ondoc participates in network with HAP.

    What happens if HAP turns out to be inactive or out of network?

    You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.

    Can't find a HAP provider on the portal?

    You're not alone — narrow networks, ghost listings, and months-long waitlists are routine. Common HAP member problems:

    Also see our guide to ghost networks.

    Care you can start with this plan

    Select your plan in the intake form, or choose self-pay instead.

    Other plans

    For how Ondoc verifies coverage, what happens when a plan isn't supported, and the self-pay option, see insurance & coverage at Ondoc.

    See the full list of insurance plans, pharmacies, and platforms behind every visit on our partners page.