What can a $50 online visit handle?

Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (specific programs through participating clinicians are the exception).

Can I put this visit through my HAP plan?

Select HAP during discovery to see current payer status before patient details. Medicaid is not accepted.

Do I need to switch primary care doctors?

No — Ondoc is a bridge, not a replacement. Keep your HAP PCP search going; use us when you need care faster than the in-network calendar allows.

Common HAP member problem

HAP telehealth PCP — check current online appointment times

If the HAP (Health Alliance Plan) directory does not show a suitable appointment, check current Ondoc payer status and available times. Ondoc runs online visits at a $50 self-pay rate (HSA/FSA accepted), or you can select HAP during discovery.

What to do today

1Pick "online visit" and tell us the reason — takes a few minutes.
2Book a currently available online appointment for routine issues.
3Receive your visit notes and any e-prescription by email.
4If you submitted HAP details, we review eligibility and network status and tell you the outcome.

Need a refill? Request one online.

A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Check current appointment times and request updates for timing.

Request a refill

HAP member FAQs

What can a $50 online visit handle?: Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (specific programs through participating clinicians are the exception).
Can I put this visit through my HAP plan?: Select HAP during discovery to see current payer status before patient details. Medicaid is not accepted.
Do I need to switch primary care doctors?: No — Ondoc is a bridge, not a replacement. Keep your HAP PCP search going; use us when you need care faster than the in-network calendar allows.

Patients reach us searching for

"HAP telehealth pcp today"
"HAP online visit primary care"
"HAP virtual doctor same day"
"HAP telehealth available now"

Empty directories and months-long waitlists are a system problem, not a personal one. Learn more about ghost networks and your rights under the federal No Surprises Act.

HAP telehealth PCP — check current online appointment times

What to do today

HAP member FAQs

Patients reach us searching for

Other HAP member problems

Same problem, other insurers