Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted.
Select Aetna during discovery to see Ondoc's current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.
Aetna's formulary tiers most generic refills at a low copay. If your medication needs a prior authorization, our clinician can submit it on your behalf.
Aetna requires prior authorization for GLP-1s, brand-name stimulants, and some specialty drugs. We handle the PA paperwork and fax it to Aetna.
Aetna Member Services: 1-800-872-3862 · aetna.com/member
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Online care with Texas Health Aetna is available across Texas. Online doctor in Texas · Prescription refills in Texas · Doctor's note in Texas
Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted. Select Texas Health Aetna during discovery to see the current payer status. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.
Select Texas Health Aetna during discovery to see Ondoc's current payer status. Our team confirms member-specific eligibility, active status, and benefits before insurance billing.
You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.
Board-Certified · Internal Medicine · Medical Director
All 50 states + DC·Video visit
In-network: Aetna, BCBS, UnitedHealthcare +18 more plans
Next available
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You're not alone — narrow networks, ghost listings, and months-long waitlists are routine. Common Texas Health Aetna member problems:
Also see our guide to ghost networks.
Select your plan in the intake form, or choose self-pay instead.
For how Ondoc verifies coverage, what happens when a plan isn't supported, and the self-pay option, see insurance & coverage at Ondoc.
See the full list of insurance plans, pharmacies, and platforms behind every visit on our partners page.