Using Centene for an online visit with Ondoc
Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted.
Check your plan's member portal or call the member services number listed by your plan.
Care with Centene, with open times
Centene & Ondoc — common questions
Does Ondoc accept Centene / Ambetter?
Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted. You may submit your Centene details with your request; coverage is verified during review, and you are not charged automatically if the plan cannot be used.
What happens if Centene turns out to be inactive or out of network?
You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.
Can't find a Centene provider on the portal?
You're not alone — narrow networks, ghost listings, and months-long waitlists are routine. Common Centene member problems:
- No providers available →
- Months-long waitlist →
- Ghost network →
- Telehealth PCP today →
- Not accepting new patients →
- Refill doctor unavailable →
Also see our guide to ghost networks.
Care you can start with this plan
Select your plan in the intake form, or choose self-pay instead.
- Primary care visitOngoing virtual primary care with an Ondoc provider — check-ups, everyday concerns, and continued prescriptions.Book a primary care visit
- Prescription refillA clinician reviews your maintenance medication and faxes an authorization to your pharmacy. Non-controlled medications only.Request a refill
- Annual physical & preventive careYour yearly preventive visit completed online — history, risks, screening recommendations, and a written plan, with labs ordered to a facility near you.Start an annual physical
- Doctor's noteA clinician evaluates your situation and issues a signed note. A note is never guaranteed in advance.Get a doctor's note
- Lab ordersA clinician reviews your request and sends a lab order to a collection site — Ondoc does not draw blood.Request a lab order
- Specialist referralA clinician reviews your case and sends a referral to the specialist's office and your insurer — Ondoc does not provide the specialty care itself.Request a referral
Other plans
- Aetna
- Cigna
- UHC
- UMR
- Oxford
- UnitedHealthOne
- Humana
- Kaiser
- Anthem
- Anthem Blue Cross
- Anthem Blue Cross Blue Shield
- Medicare
For how Ondoc verifies coverage, what happens when a plan isn't supported, and the self-pay option, see insurance & coverage at Ondoc.
See the full list of insurance plans, pharmacies, and platforms behind every visit on our partners page.