Why are all Empire Plan primary care doctors booked out for months?

Primary care supply is tight nationally, and narrow-network plans concentrate demand on a small list of providers. Established patients get priority for follow-up slots, leaving new patients on long waitlists.

Can Ondoc be my long-term primary care?

No — we're built for refills and acute, simple issues. Use us as a bridge while you wait for in-network care, or to handle routine refills your in-network doctor doesn't have time for.

Will my future Empire Plan doctor honor what Ondoc prescribes?

Yes. Your refill is a normal pharmacy fill from a licensed provider — it appears in your pharmacy history and your future doctor can pick up from there.

Common Empire Plan member problem

Empire Plan doctors booked out for months? Don't wait — bridge the gap

You called every in-network Empire Plan provider and the soonest appointment is 8, 12, or 16 weeks out. That's typical now — and unacceptable when your refill runs out in 5 days. Ondoc is a bridge while you wait. We can fax a routine refill today; self-pay is $50, or select Empire Plan during discovery to see current payer status before patient details.

What to do today

1Start a refill or visit request — takes a few minutes.
2Licensed provider reviews same business day.
3Refill faxed to your pharmacy, or visit notes emailed to you.
4Keep your in-network appointment for when it eventually opens up.

Need a refill? Request one online.

A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Under 24-hour turnaround.

Request a refill

Empire Plan member FAQs

Why are all Empire Plan primary care doctors booked out for months?: Primary care supply is tight nationally, and narrow-network plans concentrate demand on a small list of providers. Established patients get priority for follow-up slots, leaving new patients on long waitlists.
Can Ondoc be my long-term primary care?: No — we're built for refills and acute, simple issues. Use us as a bridge while you wait for in-network care, or to handle routine refills your in-network doctor doesn't have time for.
Will my future Empire Plan doctor honor what Ondoc prescribes?: Yes. Your refill is a normal pharmacy fill from a licensed provider — it appears in your pharmacy history and your future doctor can pick up from there.

Patients reach us searching for

"Empire Plan no appointments for months"
"Empire Plan doctor waitlist"
"Empire Plan can't get an appointment"
"Empire Plan provider months out"
"Empire Plan primary care waitlist"

Empty directories and months-long waitlists are a system problem, not a personal one. Learn more about ghost networks and your rights under the federal No Surprises Act.

Empire Plan doctors booked out for months? Don't wait — bridge the gap

What to do today

Empire Plan member FAQs

Patients reach us searching for

Other Empire Plan member problems

Same problem, other insurers