No in-network primary care doctors are accepting new patients. What now?
Get bridge care today with a $50 Ondoc visit while you keep searching. Submit our superbill for out-of-network reimbursement and file a network-adequacy complaint with your state insurance commissioner.
Primary care shortages are real — KFF research shows roughly 100 million Americans lack a usual source of care. When every in-network PCP is closed to new patients, your insurer has a 'network adequacy' problem, not you.
Use Ondoc as a bridge for refills, common conditions, and routine prescribing while you wait out the PCP waitlist. $50 flat. Superbill emailed for possible reimbursement.
File a network-adequacy complaint with your state insurance commissioner. Document the in-network PCPs you called and that all were closed. Marketplace and Medicare Advantage members can also file with CMS.
Need a refill? Skip the visit.
We fax your pharmacy directly — no appointment, regardless of the doctor who originally prescribed it. Under 24-hour turnaround.
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More questions about insurance gaps
- My insurance says no providers are available. What do I do?
- The doctors in my insurance directory don't actually take my plan. Why?
- Does Ondoc take my insurance?
- My insurance portal doesn't show any telehealth options. Can I still use telehealth?
- How do I file a ghost network complaint?
- Can I use my insurance to pay for the visit?