No in-network primary care doctors are accepting new patients. What now?
Get bridge care today with an Ondoc visit while you keep searching — $50 self-pay, or select commercial insurance during discovery to see current payer status before patient details. Then file a network-adequacy complaint with your state insurance commissioner.
KFF research shows roughly 100 million Americans lack a usual source of care. When every in-network PCP is closed to new patients, your insurer has a 'network adequacy' problem, not you.
Use Ondoc as a bridge for refills, common conditions, and routine prescribing while you wait out the PCP waitlist. Self-pay is $50 flat; major commercial insurance can instead be selected during discovery.
File a network-adequacy complaint with your state insurance commissioner. Document the in-network PCPs you called and that all were closed. Marketplace and Medicare Advantage members can also file with CMS.
Need a refill? Request one online.
A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Under 24-hour turnaround.
Related
More questions about insurance gaps
- My insurance says no providers are available. What do I do?
- The doctors in my insurance directory don't actually take my plan. Why?
- Does Ondoc take my insurance?
- My insurance portal doesn't show any telehealth options. Can I still use telehealth?
- How do I file a ghost network complaint?
- Can I use my insurance to pay for the visit?