Can I use my insurance to pay for the visit?
Select major commercial insurance during discovery to see Ondoc's current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Otherwise self-pay is a flat $50. Medicaid is not accepted.
Ondoc has two checkout paths so you pay the lowest number that fits your situation:
• Major commercial insurance — select your plan during discovery to see current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Medicaid is not accepted.
• Self-pay — $50 flat. No insurance step, no prior-auth delays. Same-day prescriber review, sent to your pharmacy. A receipt for HSA/FSA purposes is available on request.
In every path, the medication itself is filled at your regular pharmacy (CVS, Walgreens, Walmart, Costco, your local independent) and billed to your pharmacy insurance the way it always has been — usually $0–$15 for generic maintenance meds. HSA and FSA cards work for the visit fee.
Need a refill? Request one online.
A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Under 24-hour turnaround.
Related
More questions about insurance gaps
- My insurance says no providers are available. What do I do?
- The doctors in my insurance directory don't actually take my plan. Why?
- No in-network primary care doctors are accepting new patients. What now?
- Does Ondoc take my insurance?
- My insurance portal doesn't show any telehealth options. Can I still use telehealth?
- How do I file a ghost network complaint?