Does Ondoc take my insurance?
Ondoc accepts self-pay ($50 flat) and major commercial insurance. Select your plan during discovery to see Ondoc's current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Medicaid is not accepted.
There are two paths. Self-pay is $50 flat with no insurance step at all. Or select commercial insurance during discovery to see Ondoc's current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.
If the plan turns out to be inactive or out of network, we send an optional self-pay link and you decide whether to continue — nothing is charged before you choose. Your actual prescription fills at the pharmacy on your normal insurance benefit either way.
Medicaid is not accepted. HSA and FSA cards work directly for the $50 visit fee, and our team can issue a receipt for HSA/FSA purposes on request.
Need a refill? Request one online.
A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Under 24-hour turnaround.
Related
More questions about insurance gaps
- My insurance says no providers are available. What do I do?
- The doctors in my insurance directory don't actually take my plan. Why?
- No in-network primary care doctors are accepting new patients. What now?
- My insurance portal doesn't show any telehealth options. Can I still use telehealth?
- How do I file a ghost network complaint?
- Can I use my insurance to pay for the visit?