Common UMP member problem
UMP telehealth PCP — check current online appointment times
If the Uniform Medical Plan directory does not show a suitable appointment, check current Ondoc payer status and available times. Ondoc runs online visits at a $50 self-pay rate (HSA/FSA accepted), or you can select UMP during discovery.
What to do today
- 1Pick "online visit" and tell us the reason — takes a few minutes.
- 2Book a currently available online appointment for routine issues.
- 3Receive your visit notes and any e-prescription by email.
- 4If you submitted UMP details, we review eligibility and network status and tell you the outcome.
Need a refill? Request one online.
A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Check current appointment times and request updates for timing.
UMP member FAQs
- What can a $50 online visit handle?
- Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (specific programs through participating clinicians are the exception).
- Can I put this visit through my UMP plan?
- Select UMP during discovery to see current payer status before patient details. Medicaid is not accepted.
- Do I need to switch primary care doctors?
- No — Ondoc is a bridge, not a replacement. Keep your UMP PCP search going; use us when you need care faster than the in-network calendar allows.
Patients reach us searching for
- "UMP telehealth pcp today"
- "UMP online visit primary care"
- "UMP virtual doctor same day"
- "UMP telehealth available now"
Empty directories and months-long waitlists are a system problem, not a personal one. Learn more about ghost networks and your rights under the federal No Surprises Act.
Other UMP member problems
No providers available
UMP Says No Providers Available? Refill and Online Visit Options | Ondoc
Months-long waitlist
UMP Doctor Waitlist Months Long? Care Options While You Wait | Ondoc
Ghost network
UMP Ghost Network? Care Options and Directory Reporting | Ondoc
Not accepting new patients
Every UMP Doctor "Not Accepting New Patients"? Try This | Ondoc
Refill doctor unavailable
UMP Refill Doctor Unavailable? Prescription Renewal Options | Ondoc