What can a $50 online visit handle?

Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (specific programs through participating clinicians are the exception).

Can I put this visit through my Highmark BCBS plan?

Select Highmark BCBS during discovery to see current payer status before patient details. Medicaid is not accepted.

Do I need to switch primary care doctors?

No — Ondoc is a bridge, not a replacement. Keep your Highmark BCBS PCP search going; use us when you need care faster than the in-network calendar allows.

Common Highmark BCBS member problem

Highmark BCBS telehealth PCP — check current online appointment times

If the Highmark Blue Cross Blue Shield directory does not show a suitable appointment, check current Ondoc payer status and available times. Ondoc runs online visits at a $50 self-pay rate (HSA/FSA accepted), or you can select Highmark BCBS during discovery.

What to do today

1Pick "online visit" and tell us the reason — takes a few minutes.
2Book a currently available online appointment for routine issues.
3Receive your visit notes and any e-prescription by email.
4If you submitted Highmark BCBS details, we review eligibility and network status and tell you the outcome.

Need a refill? Request one online.

A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Check current appointment times and request updates for timing.

Request a refill

Highmark BCBS member FAQs

What can a $50 online visit handle?: Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (specific programs through participating clinicians are the exception).
Can I put this visit through my Highmark BCBS plan?: Select Highmark BCBS during discovery to see current payer status before patient details. Medicaid is not accepted.
Do I need to switch primary care doctors?: No — Ondoc is a bridge, not a replacement. Keep your Highmark BCBS PCP search going; use us when you need care faster than the in-network calendar allows.

Patients reach us searching for

"Highmark BCBS telehealth pcp today"
"Highmark BCBS online visit primary care"
"Highmark BCBS virtual doctor same day"
"Highmark BCBS telehealth available now"

Empty directories and months-long waitlists are a system problem, not a personal one. Learn more about ghost networks and your rights under the federal No Surprises Act.

Highmark BCBS telehealth PCP — check current online appointment times

What to do today

Highmark BCBS member FAQs

Patients reach us searching for

Other Highmark BCBS member problems

Same problem, other insurers