What can a $50 online visit handle?

Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (specific programs through participating clinicians are the exception).

Can I put this visit through my Harvard Pilgrim plan?

Select Harvard Pilgrim during discovery to see current payer status before patient details. Medicaid is not accepted.

Do I need to switch primary care doctors?

No — Ondoc is a bridge, not a replacement. Keep your Harvard Pilgrim PCP search going; use us when you need care faster than the in-network calendar allows.

Common Harvard Pilgrim member problem

Harvard Pilgrim telehealth PCP — check current online appointment times

If the Harvard Pilgrim Health Care directory does not show a suitable appointment, check current Ondoc payer status and available times. Ondoc runs online visits at a $50 self-pay rate (HSA/FSA accepted), or you can select Harvard Pilgrim during discovery.

What to do today

1Pick "online visit" and tell us the reason — takes a few minutes.
2Book a currently available online appointment for routine issues.
3Receive your visit notes and any e-prescription by email.
4If you submitted Harvard Pilgrim details, we review eligibility and network status and tell you the outcome.

Need a refill? Request one online.

A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Check current appointment times and request updates for timing.

Request a refill

Harvard Pilgrim member FAQs

What can a $50 online visit handle?: Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (specific programs through participating clinicians are the exception).
Can I put this visit through my Harvard Pilgrim plan?: Select Harvard Pilgrim during discovery to see current payer status before patient details. Medicaid is not accepted.
Do I need to switch primary care doctors?: No — Ondoc is a bridge, not a replacement. Keep your Harvard Pilgrim PCP search going; use us when you need care faster than the in-network calendar allows.

Patients reach us searching for

"Harvard Pilgrim telehealth pcp today"
"Harvard Pilgrim online visit primary care"
"Harvard Pilgrim virtual doctor same day"
"Harvard Pilgrim telehealth available now"

Empty directories and months-long waitlists are a system problem, not a personal one. Learn more about ghost networks and your rights under the federal No Surprises Act.

Harvard Pilgrim telehealth PCP — check current online appointment times

What to do today

Harvard Pilgrim member FAQs

Patients reach us searching for

Other Harvard Pilgrim member problems

Same problem, other insurers