ESA letters

ESA letter evaluation for cats — with a licensed clinician

An emotional support animal request for a cat starts with a clinical evaluation, not a form. A licensed Ondoc clinician reviews whether the clinical record supports a qualifying disability and a disability-related need for the animal in a housing accommodation.

Medically reviewed by Dr. Ikechukwu Ogbu, MD
MD · Board-Certified, Internal Medicine · Last reviewed

ESA documentation evaluation — $100 self-pay

The $100 fee is for a clinical evaluation and documentation review. Payment does not guarantee that an ESA letter will be issued.

Ondoc issues ESA documentation only when the treating clinician determines that the applicable clinical and legal requirements are met.

Ondoc clinic policy requires an established clinical relationship and sufficient clinical information before ESA documentation is issued. Additional evaluation, treatment or follow-up may be required, and state law may impose additional requirements.

Ondoc ESA documentation is intended for housing accommodation requests. It does not make an animal a service animal, and it does not grant general public-access or airline rights.

Read the full ESA documentation policy

What the evaluation covers

  • $100 self-pay for the clinical evaluation, or commercial insurance where applicable
  • Ondoc clinic policy: documentation requires an established clinical relationship and sufficient clinical information — a one-time administrative request is not enough
  • Intended for housing accommodation requests only — not a service-animal certification, and no ADA public-access or airline rights
  • Each animal requires its own clinical determination — one determination is not assumed to cover additional animals

Frequently asked

Does the $100 fee guarantee a letter?

No. The $100 fee pays for a clinical evaluation and documentation review. Ondoc issues ESA documentation only when the treating clinician determines that the applicable clinical and legal requirements are met, and additional evaluation, treatment or follow-up may be required first.

Will a housing provider accept the documentation?

That is the housing provider's decision, and Ondoc cannot guarantee an accommodation outcome. Housing accommodation frameworks give people with disabilities a route to request a reasonable accommodation; whether one is granted is decided by the housing provider under the rules that apply to them.