Ondoc vs Sesame

Sesame and Ondoc both offer online care, but they are paid for differently. Sesame is a marketplace where you pay providers directly at listed prices. Ondoc bills accepted commercial insurance where it can, and offers self-pay when it cannot.

At a glance

Two different care models. Values describe what each service does, not which is better.

DimensionOndocSesame
What the service isDIRECT ONDOC CAREMARKETPLACE — Book providers at listed prices
Bills commercial health insurance for the visitVERIFICATION REQUIRED — Accepted plans, coverage verifiedNO — States it does not bill health insurance
Insurance for medication or specific programsVARIES — Pharmacy coverage follows your planVARIES — May vary by medication or program
Medicare / Medicaid as insuranceNONO — Direct-pay model
Self-pay price shown before you commitYES — $50 self-pay, offered as an optional linkYES — Prices listed per provider and service
Choose your own provider from a directoryNO — Care delivered by Ondoc's licensed clinical networkYES — States 45+ specialties across all 50 states
In-person appointmentsNO — Online care and orders onlyYES — In-person and telehealth listings
Refill handled as a clinician-reviewed taskREQUESTBOOKED VISIT — Refill listings are booked appointments
Lab, imaging and referral ordersYES — Where clinically appropriateYES — Lab tests and imaging listed on the marketplace

How Sesame works

  • Sesame describes itself as a healthcare marketplace where patients book directly with licensed doctors and providers at upfront cash prices.
  • Sesame states it is available to everyone regardless of insurance status and that it does not bill health insurance, in order to keep prices affordable.
  • Sesame states patients search telehealth or in-person appointments by specialty, condition or provider, choose a provider at a price and time, and pay online upfront.
  • Sesame publishes prices per listing, including entry prices for visits and prescription refills; the amount depends on the provider and service you choose.

How Ondoc works

  • You pick the task you actually need — a visit, a refill, a lab or imaging order, a referral, or a document such as a work or school note.
  • Ondoc asks only the information that task requires, then a licensed clinician reviews it.
  • You choose an appointment time or continue without one; a licensed clinician reviews the care you need either way.
  • Commercial insurance is used where accepted and verified; otherwise $50 self-pay is offered as an optional link.
  • Care is delivered by an appropriately licensed clinical network behind the Ondoc experience, not by a directory of selectable physicians.

Insurance and self-pay

Ondoc

Ondoc accepts many commercial insurance plans; coverage varies by plan and may require verification. Medicare and Medicaid are not accepted as insurance. Self-pay is $50 for an Ondoc visit or request evaluation.

See accepted insurance

Sesame

Sesame's official FAQ states it does not bill health insurance for medical visits, which are paid directly at listed self-pay prices. Insurance can still matter separately — for example, medication coverage or a specific program's benefits — so confirm with Sesame for the service or program you want.

Why patients choose Ondoc

  • You have commercial insurance you would like used where it is accepted.
  • You want one clear task handled — refill, note, order, referral or an online visit — instead of shopping listings.
  • You want a self-pay fallback of $50 if your plan cannot be billed.

Common questions

Does Sesame take insurance?
For medical visits, Sesame's official FAQ states it does not bill health insurance — visits are paid directly at listed self-pay prices. Separately, insurance may apply to medication coverage or to specific Sesame programs. Ondoc bills many commercial plans where they are accepted and verified, with self-pay otherwise.
What should I compare when considering Sesame and Ondoc?
How you want to pay, whether you want to choose the provider, whether you need in-person care, and whether your need is a booked appointment or a clinician review.

Sources and disclosure

Ondoc is not affiliated with Sesame. Sesame and its trademarks belong to their respective owners.

Competitor information reviewed September 2026. Services, pricing and coverage can change; check the provider's current terms.

Need ongoing care?

Primary Care Membership$25/month

Includes 2 eligible clinical visits each membership month, then $10 per additional eligible visit. Medication cost is billed by your pharmacy, not Ondoc. Membership is optional — commercial insurance and one-time self-pay stay available.