UTI · Urinary tract infection · Antibiotics · Highmark Blue Cross Blue Shield of Western New York

UTI treatment with Highmark WNY

If you carry Highmark WNY, your telehealth UTI visit is usually covered the same as an in-person urgent-care visit. The antibiotic, when prescribed, runs through your pharmacy benefit.

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted.

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UTI treatment
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Medically reviewed by Dr. Ikechukwu Ogbu, MD
MD · Board-Certified, Internal Medicine · Last reviewed

How Highmark Blue Cross Blue Shield of Western New York works with uti treatment

  • Select Highmark WNY or self-pay before choosing how to continue
  • eRx sent to your pharmacy — billed under your Highmark WNY drug benefit
  • Follow-up available if symptoms don't resolve
  • $50 self-pay is available for the Ondoc visit

FAQs for Highmark Blue Cross Blue Shield of Western New York members

Does Highmark WNY cover telehealth UTI visits?

Most Highmark WNY plans cover acute-care telehealth visits at parity with in-person urgent care. Select insurance during discovery to see Ondoc’s current payer status. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.

Will the antibiotic be covered under Highmark WNY?

First-line UTI antibiotics (nitrofurantoin, TMP-SMX, fosfomycin) are on virtually every Highmark WNY formulary — typically Tier 1 generics.

What if insurance does not apply?

Self-pay is available for the Ondoc visit, and you choose whether to continue before any payment.