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Cigna online visits in Scarborough, ME

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted.

Ondoc accepts major commercial insurance. Submit your Cigna member details with your request — our team verifies eligibility and network status after the request is received, before any insurance billing. Ondoc's clinician panel includes board-certified prescribers licensed in Maine, so you aren't limited by one office's calendar.

How insurance is handled
  1. You start a request and enter your Cigna member details.
  2. After we receive the request, our team verifies eligibility and network status in our EMR.
  3. Active and in network: a licensed clinician completes the request and it is billed to Cigna.
  4. Inactive or out of network: we send an optional $50 self-pay link and you decide whether to continue.
Cigna Rx & prior authorization

Cigna's Performance Formulary covers most generics at the lowest tier. We check coverage as part of the review before approving your refill.

Cigna requires PA for many GLP-1s, ADHD stimulants, and biologics. We submit electronic PAs through CoverMyMeds to speed approval.

How Ondoc differs from a directory

On a typical "find a doctor" site, you have to call each office to ask whether they take your plan and when they can see you. With Ondoc you submit one request; a board-certified clinician licensed in Maine reviews it, and our team sorts out the Cigna billing question with you afterwards.

Member portal: Cigna Customer Service: 1-800-244-6224 · myCigna.com

Cigna in Scarborough — common questions

Can I use Cigna in Scarborough, ME with Ondoc?

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted. You can submit your Cigna information with your request. Whether your specific plan applies is determined by the eligibility and network check our team runs after the request is received — this page does not confirm your plan.

How is my Cigna eligibility and network status checked?

After we receive your request, our team verifies your plan's eligibility, active status, and network status in our EMR. That check happens before any insurance billing, and its result is specific to your plan and member ID.

What happens if Cigna turns out to be inactive or out of network?

You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.

Cigna visit types in Scarborough

Pick the visit type — insurance details are handled after your request.