Primary care · Routine check-up · Everyday care · Highmark Blue Cross Blue Shield of Western New York

Primary care visits with Highmark WNY

If you carry Highmark WNY, primary care telehealth visits are generally covered at parity with in-office. Select your plan during discovery; member-specific benefits are verified by our insurance verification team.

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted.

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Primary care
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Medically reviewed by Dr. Ikechukwu Ogbu, MD
MD · Board-Certified, Internal Medicine · Last reviewed

How Highmark Blue Cross Blue Shield of Western New York works with primary care

  • Select Highmark WNY or self-pay before choosing how to continue
  • Same board-certified clinician for every visit
  • Labs, imaging, and referrals routed to national labs and imaging centers
  • $50 self-pay is available for the Ondoc visit

FAQs for Highmark Blue Cross Blue Shield of Western New York members

Does Highmark WNY often include primary-care telehealth?

Most Highmark WNY plans often include primary-care telehealth visits at the same rate as in-person primary care. Select insurance during discovery to see Ondoc’s current payer status. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.

Can I use Highmark WNY for my annual physical?

The preventive/wellness portion of an annual check-up is often covered at $0 by Highmark WNY when the clinician participates in your plan. Any lab work is billed to your Highmark WNY lab benefit.

Will Highmark WNY cover my labs and imaging ordered here?

Yes. The clinician orders labs at Quest or LabCorp and imaging at national facilities so your plan's lab/imaging benefit applies.