What can a $50 online visit handle?

Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (Texas-only programs are the exception).

Can I put this visit through my BSW Health Plan plan?

Select BSW Health Plan during discovery to see current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Medicaid is not accepted.

Do I need to switch primary care doctors?

No — Ondoc is a bridge, not a replacement. Keep your BSW Health Plan PCP search going; use us when you need care faster than the in-network calendar allows.

Common BSW Health Plan member problem

BSW Health Plan telehealth PCP — get an online visit today

Baylor Scott and White Health Plan's telehealth filter is supposed to surface providers you can see today. In practice, the slots are gone by 9am. Ondoc runs online visits at a $50 self-pay rate (HSA/FSA accepted), or you can select BSW Health Plan during discovery; member-specific eligibility, active status, and benefits are verified by our insurance verification team.

What to do today

1Pick "online visit" and tell us the reason — takes a few minutes.
2Licensed provider sees you same business day for routine issues.
3Receive your visit notes and any e-prescription by email.
4If you submitted BSW Health Plan details, we review eligibility and network status and tell you the outcome.

Need a refill? Request one online.

A licensed clinician reviews your request and we fax your pharmacy — regardless of the doctor who originally prescribed it. Under 24-hour turnaround.

Request a refill

BSW Health Plan member FAQs

What can a $50 online visit handle?: Refill renewals, simple acute issues (UTI, sinus infection, pink eye, mild rashes), birth control prescriptions, and routine lab orders. Not appropriate for emergencies. Ondoc has no general controlled-medication pathway (Texas-only programs are the exception).
Can I put this visit through my BSW Health Plan plan?: Select BSW Health Plan during discovery to see current payer status before patient details. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Medicaid is not accepted.
Do I need to switch primary care doctors?: No — Ondoc is a bridge, not a replacement. Keep your BSW Health Plan PCP search going; use us when you need care faster than the in-network calendar allows.

Patients reach us searching for

"BSW Health Plan telehealth pcp today"
"BSW Health Plan online visit primary care"
"BSW Health Plan virtual doctor same day"
"BSW Health Plan telehealth available now"

Empty directories and months-long waitlists are a system problem, not a personal one. Learn more about ghost networks and your rights under the federal No Surprises Act.

BSW Health Plan telehealth PCP — get an online visit today

What to do today

BSW Health Plan member FAQs

Patients reach us searching for

Other BSW Health Plan member problems

Same problem, other insurers