My doctor won't refill my prescription. What can I do?

Doctors decline refills for predictable reasons: you haven't been seen in 12+ months, you missed a lab, the office is overbooked, your insurance dropped them, or they simply don't return calls. None of those reasons help you when you're down to your last three pills.

Ondoc is built for this exact gap. Upload a photo of your old bottle (the pharmacy label proves you've been on it). A clinician licensed in your state reviews your history and, if your condition is stable, faxes a bridge refill to your pharmacy.

We'll typically write a 30-day bridge so you have time to reconnect with a primary care doctor for long-term management. If your case needs labs or an in-person exam, the reviewing clinician will tell you up front.

This is not a workaround for controlled substances or for cases where your doctor stopped the medication for a clinical reason. If you were taken off a med because of side effects or a new diagnosis, talk to your doctor — don't restart it through us.