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Kaiser online visits in Greenwich, CT

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted.

Kaiser Permanente operates a closed network — most Kaiser care must be received within Kaiser facilities. Submit your details with your request and our team reviews how, or whether, your plan applies before any billing. Ondoc's clinician panel includes board-certified prescribers licensed in Connecticut, so you aren't limited by one office's calendar.

How insurance is handled
  1. You start a request and enter your Kaiser member details.
  2. After we receive the request, our team verifies eligibility and network status in our EMR.
  3. Active and in network: a licensed clinician completes the request and it is billed to Kaiser.
  4. Inactive or out of network: we send an optional $50 self-pay link and you decide whether to continue.
Kaiser Rx & prior authorization

Kaiser fills prescriptions through Kaiser pharmacies. Ondoc can fax your refill to a Kaiser pharmacy if your local plan permits external prescribers.

Kaiser's closed model means most PAs are handled internally. External requests typically require pre-authorization from Kaiser Member Services.

How Ondoc differs from a directory

On a typical "find a doctor" site, you have to call each office to ask whether they take your plan and when they can see you. With Ondoc you submit one request; a board-certified clinician licensed in Connecticut reviews it, and our team sorts out the Kaiser billing question with you afterwards.

Member portal: Kaiser Member Services: 1-800-464-4000 · kp.org

Kaiser in Greenwich — common questions

Can I use Kaiser Permanente in Greenwich, CT with Ondoc?

Ondoc accepts self-pay and major commercial insurance. Medicare and Medicaid are not accepted. You can submit your Kaiser information with your request. Whether your specific plan applies is determined by the eligibility and network check our team runs after the request is received — this page does not confirm your plan.

How is my Kaiser eligibility and network status checked?

After we receive your request, our team verifies your plan's eligibility, active status, and network status in our EMR. That check happens before any insurance billing, and its result is specific to your plan and member ID.

What happens if Kaiser turns out to be inactive or out of network?

You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.

Kaiser visit types in Greenwich

Pick the visit type — insurance details are handled after your request.