infectious disease referrals with Kaiser in San Jose, CA

Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted.

Kaiser Permanente operates a closed network — most Kaiser care must be received within Kaiser facilities. Select Kaiser during discovery to see the current status; member-specific applicability is verified by our insurance verification team. Ondoc does not employ or provide infectious disease specialists. An Ondoc clinician licensed in California reviews your situation online and assesses whether a referral to a infectious disease specialist or further testing is appropriate. A referral is not a booked specialist appointment; outside scheduling and charges are separate.

Choose a time or continue without one

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Infectious Disease referral
Insurance or self-pay?

Infectious Disease referral — choose an appointment time or continue without one.

Kaiser Permanente — we'll verify your coverage Ondoc is not able to state network participation for this plan. Member-specific eligibility, active status, and benefits are verified by our insurance verification team. Self-pay stays available.

Accepting new patients in California.

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Dr. Ikechukwu Ogbu, MD — Medical Director
Ikechukwu Ogbu, MD

Board-Certified · Internal Medicine · Medical Director

4.9(2,612+ verified patient reviews)
How insurance is handled
  1. Select Kaiser during discovery to see Ondoc's current payer status.
  2. Choose an appointment time or continue without one.
  3. Enter your insurance details when you intentionally continue into care.
  4. Our insurance verification team verifies member-specific eligibility, active status, and benefits.
What Ondoc can and cannot do here

Ondoc cannot see you as a infectious disease specialist and does not list outside infectious disease practices or their networks. Ondoc can do the online evaluation and assess whether testing or a signed referral is appropriate. Outside scheduling is separate — you or the specialist's office confirm Kaiser network participation directly.

Member portal: Kaiser Member Services: 1-800-464-4000 · kp.org

Kaiser & infectious disease care — common questions

Does Ondoc accept Kaiser Permanente in San Jose, CA?

Ondoc accepts Medicare, major commercial insurance and self-pay. Medicaid is not accepted. Select Kaiser during discovery to see the current payer status. Member-specific eligibility, active status, and benefits are verified by our insurance verification team.

How is my Kaiser eligibility and network status checked?

Select Kaiser during discovery to see Ondoc's current payer status. Our team confirms member-specific eligibility, active status, and benefits before insurance billing.

What happens if Kaiser turns out to be inactive or out of network?

You are not charged automatically. We send an optional $50 self-pay link and you choose whether to continue or not.