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Frequently Asked Questions
‼️ Important notice: Telemedicine is not suitable for medical emergencies. If you are experiencing a medical or mental emergency, please call your local emergency services immediately or visit the nearest emergency room
What is Ondoc?
Ondoc is a telehealth platform that allows you to connect with licensed healthcare providers through video consultations for non-emergency medical needs. Our goal is to provide accessible, affordable, and convenient healthcare for everyone.
How do I book an appointment?
Is Ondoc covered by insurance?
Yes, Ondoc works with various insurance providers to offer coverage for our telehealth services. We also offer affordable self-pay options for those without insurance.
How much does an Ondoc visit cost?
The copay with most insurance plans is around $20. Self-pay for most visits is about $55. We accept debit cards, HSA, and FSA cards.
Is my information secure on Ondoc?
Yes, Ondoc is committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. We use secure, encrypted technology to ensure that your information is safe and secure.
Can I get a prescription through Ondoc?
Yes, our licensed healthcare providers can prescribe medications if deemed necessary during your consultation.